Tigo Academy

This Tigo Academy self-paced course presents a technical deep dive into the Tigo TS4 Flex MLPE Product line and provides practical guidance to ensure the best system performance.  You will learn how to properly design, install and commission a Tigo TS4 system using any compatible PV inverter for your projects.  In addition, you will also learn the latest EI software and some of the new features of TS4 products.  This course will take approximately 2 hours and includes a comprehensive exam that awards a certificate worth 1.5 NABCEP continuing education credits.

Course Outline

• Module 1 - Product introductions
• Module 2 - Design Criteria for a Successful Installation
• Module 3 - Installation Criteria
• Module 4 - Commissioning
• Module 5 - Documentation and Resources

The EI Residential Solar Solution (US) Course aims to teach you how to successfully install and commission a complete energy storage system using The Tigo EI Residential Solution for the United States. This course is for US-based solar professionals who use the Tigo EI Residential Solar Solution for their projects.

You will be introduced to a variety of strategies to ensure an expertly installed and easily commissioned system. Learn in-depth concepts for each component of the EI Solution:

• EI Inverter – a storage-ready hybrid inverter
• EI Battery – modular, reliable energy storage solution
• Automatic Transfer Switch – required for every system using the EI Battery
• Smart Meter – measures and records important energy flow information
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The course material is one hour long, excluding self assessments. There is a 5 question self-assessment at the end of each lesson and a comprehensive graded 50 question self-assessment. It should take about 2 hours to complete the entire course.

Upon successful completion of the course, you will be awarded a certificate of completion worth 1.5 NABCEP continuing education credits.

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The Tigo EI Residential (EU) Course aims to teach you how to successfully install and commission a complete energy storage system using Tigo’s EI Residential Solar Solution for Europe. This course is for solar professionals who use the Tigo EI Residential Solution for their projects in Europe.

You will be introduced to a variety of strategies to ensure an expertly installed and easily commissioned system. Learn in-depth concepts for each component of the EI Residential Solar Solution, including:

• EI Inverter – an all in one hybrid inverter
• EI Battery – reliable energy storage
• EI Link – a single communication hub
• TS4 Flex MLPE - module level optimization, monitoring, and rapid shutdown
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The course material is one hour long, excluding self assessments. There is a 5 question self-assessment at the end of each lesson and a comprehensive graded 50 question self-assessment. It should take about 2 hours to complete the entire course.

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An Edition of Tigo Energy Intelligence Platform

Dive deep and learn to navigate the EI Professional Monitoring and Control Portal, as part of the Tigo Energy Intelligence (EI) Platform. This course is designed to elevate your skills across all levels of solar monitoring and management. From individual modules and systems to multiple solar installations, you will gain competence in remotely assessing health status, optimizing performance, and diagnosing issues with precision.

Explore the rich features of the EI Professional Portal, including advanced charts and other granular data visualizations, commissioning tracking capabilities, equipment status monitoring, setting up automatic alerts and reports, and customizing your views. Learn to engage with peers through real-time collaboration tools, initiate RMA and support tickets to Tigo seamlessly, all within the Portal.

Geared towards solar professionals and installers utilizing Tigo’s MLPE units, inverters, or batteries, or installers using any of the Tigo solar electronics with the third-party inverters, this course empowers you to remotely monitor, operate, and troubleshoot single or multiple sites effortlessly. Take your solar expertise to new heights with EI Professional and unlock the full potential of solar monitoring and control.

Course Outline:

• Lesson 1.0 - EI Professional Overview
• Lesson 2.0 - Dashboard
• Lesson 2.1 - All Systems View
• Lesson 2.2 - System Status View
• Lesson 3.0 - Charts Overview
• Lesson 3.1 - Customizations, Alerts and Reports
• Lesson 3.2 - Battery Management
• Lesson 3.3 - Managing Users
• Lesson 3.4 - History of Events, Collaboration, and Direct Support Tool
• Lesson 4.0 - Troubleshooting