EI Professional Solar Monitoring Portal

Available for free, on-demand and online from the Tigo Academy

Course Description

An Edition of Tigo Energy Intelligence Platform

Dive deep and learn to navigate the EI Professional Monitoring and Control Portal, as part of the Tigo Energy Intelligence (EI) Platform. This course is designed to elevate your skills across all levels of solar monitoring and management. From individual modules and systems to multiple solar installations, you will gain competence in remotely assessing health status, optimizing performance, and diagnosing issues with precision.

Explore the rich features of the EI Professional Portal, including advanced charts and other granular data visualizations, commissioning tracking capabilities, equipment status monitoring, setting up automatic alerts and reports, and customizing your views. Learn to engage with peers through real-time collaboration tools, initiate RMA and support tickets to Tigo seamlessly, all within the Portal.

Geared towards solar professionals and installers utilizing Tigo’s MLPE units, inverters, or batteries, or installers using any of the Tigo solar electronics with the third-party inverters, this course empowers you to remotely monitor, operate, and troubleshoot single or multiple sites effortlessly. Take your solar expertise to new heights with EI Professional and unlock the full potential of solar monitoring and control.

Course Outline:

Lesson 1.0 - EI Professional Overview
Lesson 2.0 - Dashboard
Lesson 2.1 - All Systems View
Lesson 2.2 - System Status View
Lesson 3.0 - Charts Overview
Lesson 3.1 - Customizations, Alerts and Reports
Lesson 3.2 - Battery Management
Lesson 3.3 - Managing Users
Lesson 3.4 - History of Events, Collaboration, and Direct Support Tool
Lesson 4.0 - Troubleshooting

Tigo solutions that are covered include:

Cloud Connect Advanced (CCA)

Tigo Access Point (TAP)

course Registration

Tigo Energy, the worldwide leader in Flex MLPE (Module Level Power Electronics), designs innovative solar power conversion and storage products that provide customers more choice and flexibility. The Tigo TS4 platform increases solar production, decreases operating costs, and enhances safety. When combined with the Tigo Energy Intelligence (EI) platform, it delivers module, system, and fleet-level insights to maximize solar performance and minimize operating costs. The Tigo EI Residential Solar Solution, a flexible solar-plus-storage solution for home installations, rounds out the Company’s portfolio of solar energy technology. Tigo was founded in Silicon Valley in 2007 to accelerate the adoption of solar energy, and its global team supports customers whose systems reliably produce gigawatt hours of safe solar energy on seven continents.